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  • Cancellation Policy

  • For Meetings

    Meeting cancellation requests must be submitted to Customer Service in writing, up to (2) business days before the scheduled event date in order to receive any applicable registration refund. If you should decide to cancel your registration on or after the day prior to scheduled event date, you will not be entitled to any applicable registration refund.

    For Conferences

    Conference cancellation requests must be submitted to Customer Service in writing, 30 days prior to the start date of the conference, in order to receive any applicable registration refund. Should you decide to cancel your registration within the time frame described above, you are eligible to receive a refund, minus a $45 cancellation fee.