When the arrival times of buses and trains are not known to travelers waiting to board them, the time spent waiting while not knowing how long the wait will last is typically perceived to be from two to two and half times the actual wait time. Informing transit travelers at a bus stop or a train station of the expected arrival time of a bus or a train will go a long way in bringing this perception in line with the actual wait time. Achieving this goal will reduce transit travel anxiety, will increase a traveler's propensity to use transit, and will reduce private vehicle usage in the long run.
The purpose of the symposium is threefold:
- To highlight the importance of deploying real-time traveler information in transit systems
- To showcase US and international transit properties that have successfully implemented real-time traveler information systems
- To describe current efforts and future plans at the MTA (New York) in deploying real-time information systems for bus, subways, and commuter rail services
New York City Transit
Utah Transit Authority
ALSTOM Transportation Information and Security Inc.
Polytechnic Institute of NYU