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Managing Difficult Situations in Lab: The Essentials of Conflict Resolution

Managing Difficult Situations in Lab: The Essentials of Conflict Resolution

Saturday, April 2, 2016

The New York Academy of Sciences

Presented By


Success at work, both in and outside of academia, requires us to collaborate well with other people. Due to the nature of their work, academic researchers often have highly developed intellectual and analytical capabilities while struggling with communication and people skills in the lab.

In this weekend workshop you will learn critical skills and tools to cultivate more fulfilling and productive working relationships. Through exercises and role plays using your own examples, you will get a chance to practice these skills and receive direct feedback from the facilitators and fellow participants. You will learn how to transform difficult conversations into productive ones and practice effective strategies for resolving conflict.

The acquired skills will set you up for greater success and more fulfillment in your current lab work. And for those planning to transition into non-academic careers it will provide you with critical skills to thrive in the for-profit world.

In order to participate in this workshop, there is mandatory pre-work which should take no longer than 30 minutes. We will send this assignment after you register for the event.

Target Audience

This workshop is designed for undergraduates, graduate students, postdocs, and faculty in STEM fields.

Registration Pricing

Member (Student / Postdoc)$45
Nonmember (Student / Postdoc )$55


* Presentation times are subject to change.

Saturday, April 2, 2016

10:00 AM


10:30 AM

  • • Introduction to Workshop
  • • Conflict Handling Modes
  • • Intro to Inner Monologue

10:45 AM


11:00 AM

  • • Managing Emotions
  • • Taking an Empowered Perspective

12:30 PM


1:00 PM

  • • Making Commitments
  • • Assert, Ask, Empathize
  • • Observations vs. Interpretations
  • • How to Assert

2:45 PM


3:00 PM

  • • How to Ask
  • • How to Empathize
  • • Practice

5:00 PM



Matthias Birk, PhD


Matthias Birk is an Adjunct Professor at Columbia Business School, where he has also served as Faculty Director for the Personal Leadership Executive Program as well as an Adjunct Professor of Public Administration at NYU Wagner School of Public Service where he teaches Leadership and he co-leads the Communication & Conflict Resolution Program at NYU Medical School. He is also the Senior Director of Learning & Development at the Ralph Lauren Corporation.

Matthias is an expert in the area of leadership development. He previously worked as a leadership consultant and facilitator for a wide range of profit as well as non-profit organizations such as Credit Suisse, Deutsche Bank, Ludwig Boltzmann Institute of Human Rights, New York Academy of Medicine, New York Academy of Sciences, NYPD, Johnson & Johnson, Pfizer, Sherman & Sterling, Siemens and WPP. He also worked as a consultant and Organization Specialist for McKinsey & Company as a member of their Mindsets & Capabilities Practice, advising clients on leadership development and change management topics. Matthias received a PhD in Marketing from the Humboldt University of Berlin and MSc (Diploma) in Psychology from the RTWH Aachen and is an ICF-certified coach.

Travel & Lodging

Our Location

The New York Academy of Sciences

7 World Trade Center
250 Greenwich Street, 40th floor
New York, NY 10007-2157

Directions to the Academy

Hotels Near 7 World Trade Center

Recommended partner hotel

Club Quarters, World Trade Center
140 Washington Street
New York, NY 10006
Phone: 212.577.1133

The New York Academy of Sciences is a member of the Club Quarters network, which offers significant savings on hotel reservations to member organizations. Located opposite Memorial Plaza on the south side of the World Trade Center, Club Quarters, World Trade Center is just a short walk to the Academy.

Use Club Quarters Reservation Password NYAS to reserve your discounted accommodations online.

Other nearby hotels

Conrad New York


Millenium Hilton


Marriott Financial Center


Club Quarters, Wall Street


Eurostars Wall Street Hotel


Gild Hall, Financial District


Wall Street Inn


Ritz-Carlton New York, Battery Park