Audio Visual Technician

DEPARTMENT: IT- AV

REPORTS TO:  Audio Visual Manager

Summary

With other members of the AV Team, manage, operate, and maintain the integrated audiovisual equipment in the NYAS Conference Center and other meeting rooms.   Work collaboratively and proactively with internal and external customers and event planners to facilitate their multimedia needs and ensure service delivery to NYAS standards.

Essential Duties

  • Set up, maintain, and operate the integrated and stand-alone DLP projectors/ displays, sound systems, Audio/video conferencing units, Audio/Video digital recorders and switchers, wireless microphones and PC/Mac computers.
  • Provide direct end-user support to clients as an in-room technician, including presentation set up and operation.  Assist with file format issues and trouble shoot media files if necessary to ensure successful client presentations.
  • Ability to effectively troubleshoot a variety of AV equipment under demanding conditions, while remaining calm and professional.
  • Respond to requests from the AV manager, Program managers and meeting coordinators for last minute changes or meeting additions.
  • Provide portable audio visual equipment and services to other NYAS meeting rooms.   Assist team with proper security, storage, transportation and maintenance of equipment.

General Accountabilities

  • Testing of media including slides and videos prior to event date to ensure quality of the media.
  • Prepare post meeting documentation of issues encountered during the course of an event.  Account for all inventories before and after each event. Identify, troubleshoot, and document any issues that occur prior to or during meetings.
  • Assist with monthly and quarterly inventory and maintenance checks, and forecasting equipment needs.
  • Maintain understanding of current and new technology in all areas of A/V. 

Supervisory Responsibility

None. 

Requirements

  • Minimum High School graduate/GED. (Associates or Bachelor’s degree a plus)
  • Minimum 2-3 years’ experience in operating, maintaining and troubleshooting in a complex audio visual environment.
  • Proficiency with Microsoft (7/10) and Apple operating systems, Powerpoint (WIN/OSX), Keynote (OSX) and Quicktime Pro (OSX).
  • Basic knowledge of IP networking and troubleshooting required.
  • Strong knowledge of Crestron touch panels, Live audio mixing (digital and analog mixers), and AV routing is preferred. Webinar and/or webcasting experience preferred.
  • Professional experience with videography, digital photography, and editing is a plus.
  • Familiarity with Waves MultiRack, Dugan Automixer and Playback PRO is a plus.
  • Excellent communication and interpersonal skills and strong demonstrated commitment to customer satisfaction.

Work Schedule

The Academy operates during standard business hours Monday through Friday from 9am to 5pm. Standard work week is 35 hours, unless otherwise noted.

Please note that as this position supports various events that could require support Monday- Sunday. Work hours can range from as early as 5am until as late as midnight (subject to change).

Work Environment / Physical Demands 

  • Capability to lift and transport various pieces of equipment such as speakers, lighting trees and screens up to 70lbs.
  • Capability to climb ladders and scaffolding
  • Capability to work in small cramped places
  • Capability to lift & move excess of 50lbs as is necessary in the normal flow of the day to day work load unassisted and lift and move 100lbs with assistance.

How to Apply

Applications must include a resume, cover letter and desired salary.